Proud to Serve Those Who Served

How the VA referral works

1. Ask for a referral

Start by asking your VA primary care provider or care team for a Community Care referral for acupuncture. You may also contact your local VA Community Care office with questions about the referral process.

2. The referral is sent to us

Once the referral is processed, the VA sends it to Glacier Acupuncture. We will contact you about scheduling and next steps.

3. We schedule your first appointment

After we have a treatment date, that information is provided to the VA so the authorization can be finalized.

4. The VA issues the authorization

Your authorization tells us what care has been approved, how many visits are covered and the dates during which treatment must occur.

5. We take it from there

Once the authorization is in place, you can schedule your approved visits directly with Glacier Acupuncture. If additional treatment is needed beyond the current authorization, we can request additional care from the VA.

Acupuncture authorizations often include a set number of visits within a specific time period. Your authorization will show exactly what VA has approved.

Community Care referrals can involve several steps. If you have questions about your authorization or aren’t sure what to do next, call or text us and we’ll help you navigate the process.